89bat app Privacy Policy — Your Data, Our Responsibility

89bat app We collect certain information to provide you with the best experience. This falls into two categories — what you provide directly, and what is collected automatically.

Information Provided Directly

• Name, mobile number, and the password provided at registration.
• National ID or passport number (for KYC verification).
• Payment details such as bKash/Nagad number or bank account information.
• Details of your messages and complaints submitted when contacting support.

Automatically Collected Information

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• A log of your visits to the site, including which pages you viewed and for how long.
• Betting activity, transaction history, and session data.
• Information collected through cookies and similar tracking technologies.

We only collect information that is genuinely necessary to deliver our services. 89bat app We never ask for unnecessary or excessive information.

89bat app Your data is used only for specific, defined purposes. The table below clearly outlines what information is used and why.

We never sell your information to advertising companies. Promotional messages are only sent with your consent, and you may withdraw that consent at any time.

89bat appThe website and app use cookies — small text files stored in your browser that help improve your experience.

Types of Cookies We Use

• Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
• Analytics Cookies: Used to understand which pages are viewed most and where users spend the most time.
• Preference Cookies: To remember your language, theme, and display preferences.

You can disable cookies through your browser settings, though doing so may limit some features of the site. Disabling essential cookies will prevent you from logging in.

89bat app Your personal information is never sold. However, certain data may be shared with specific parties in the limited circumstances outlined below:

• Payment Providers: Only the minimum necessary information is shared to process transactions with bKash, Nagad, Rocket, or your bank.
• KYC Partners: Identity document details may be shared with trusted third-party verification services for identity verification purposes.
• Legal Authorities: We are legally required to provide information when ordered by a court or requested by a government regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities in investigations involving fraud, money laundering, or cybercrime.

Outside of the situations listed above, your data goes nowhere. Our staff can only access information on a strict need-to-know basis.

Protecting Your Information 89bat app We use industry-leading technology — maintaining multi-layered security rather than relying on a single line of defense.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Data Encryption at Rest: Sensitive data stored on our servers is also kept encrypted.
• Two-Factor Authentication: OTP verification on login prevents unauthorized access to your account.
• 24/7 Security Monitoring: Our security team monitors the system around the clock to detect any suspicious activity.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third-party experts.
• Regular Backups: Secure, encrypted backups are in place to prevent data loss.

89bat app Your data is not kept indefinitely. A specific retention period is set for each category of information:

• Account Information: For up to 5 years while your account is active and after it is closed.
• Transaction Records: Retention for up to 7 years is mandatory under financial regulations.
• Support Contact: 2 years from the date the issue is resolved.
• KYC Documents: 5 years after account closure, as required by law.
• Analytics Data: Up to 1 year after personally identifiable information is deleted.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified in any way.

89bat appgives you full control over your own data on our platform. You may exercise the following rights at any time.

To exercise these rights support@89batapp.comEmail us at. We typically respond within 30 days.

89bat app We strictly refrain from serving anyone under the age of 18. Our platform does not knowingly collect data from minors.

Age is verified at registration, and proof of age is mandatory as part of the KYC process. If a minor's data accidentally enters our system, we will immediately arrange for its deletion and the associated account will be closed.

If you become aware that a child or minor is using our platform, please notify our support team immediately.

89bat app This Privacy Policy may be updated from time to time. Changes may be made due to technological developments, new legal requirements, or improvements to our services.

• For significant changes, an SMS or app notification will be sent to your registered mobile number.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after any updates will be considered acceptance of the revised policy.

We recommend checking back on this page occasionally. We will give you adequate notice before any major changes take effect.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

• Email: support@89batapp.com — responses are typically sent within 24–48 hours.
• Live Chat: Live chat support is available on our platform 7 days a week.
• Response Time: Privacy-related requests are responded to within a maximum of 30 days.

We take every request seriously. To protect your privacy, 89bat app Always committed.